Effective date: April 8, 2026

Welcome to Mile High Hikes! These Terms of Service ("Terms") govern your use of the Mile High Hikes website, booking system (FareHarbor), and guided hiking services (collectively, the "Service"). By using our website or booking a hike with us, you agree to these Terms. If you don’t agree, that’s okay — but you probably shouldn’t use the Service.

1. Definitions

User means anyone visiting our website or booking a hike through Mile High Hikes.

Service refers to the guided hikes, nature walks, and outdoor experiences provided by Mile High Hikes.

2. Acceptance of These Terms

By using our website or booking a hike, you confirm that you’ve read, understood, and agreed to these Terms.

If you're booking for a group, you're responsible for making sure everyone in your group understands and agrees to these terms as well.

3. Use of the Service

Our Service is intended for booking and participating in guided hikes and outdoor experiences.

When using the Service, you agree to:

• Provide accurate information when booking

• Follow instructions from your guide at all times

• Respect the natural environment and other hikers

• Follow all applicable park rules and local laws

We reserve the right to remove anyone from a hike if their behavior creates safety risks for themselves, the group, the guide, or the environment.

4. Assumption of Risk

Hiking and outdoor recreation come with inherent risks. These risks include, but are not limited to:

• Uneven terrain

• Slippery rocks or mud

• Sudden weather changes

• Wildlife encounters

• Altitude-related effects

• Trips, falls, or other injuries

By booking or participating in a Mile High Hikes experience, you acknowledge and accept these risks and voluntarily choose to participate.

You agree that participation is at your own risk.

5. Waiver of Liability

By booking or participating in a hike, you agree to waive, release, and hold harmless Mile High Hikes, its guides, owners, contractors, and affiliates from any and all claims, liabilities, damages, injuries, or losses arising from participation in our hikes or use of our services.

This includes claims related to:

• Personal injury

• Property damage

• Accidents on trails or outdoor locations

• Weather conditions

• Wildlife encounters

• Any other inherent risks of outdoor recreation

By agreeing to these Terms, you also agree not to bring legal action or lawsuits against Mile High Hikes related to participation in our services, to the fullest extent permitted by law.

6. Weather, Safety & Guide Discretion

Colorado weather can change quickly, and trail conditions can vary.

All hikes operate at the discretion of the guide for the day, who may modify routes, timing, or the hike itself for safety reasons.

Guides may cancel, delay, shorten, or adjust hikes due to:

• Weather conditions

• Trail closures

• Safety concerns

• Environmental hazards

• Group readiness or safety

Guide decisions are final and made with safety as the top priority.

7. Booking & Refund Policy

All bookings are non-refundable.

Because hikes require scheduling, guide availability, and trail logistics, we do not offer refunds once a booking is made.

In rare cases where a hike cannot proceed due to severe weather or safety concerns, Mile High Hikes may — at our sole discretion — offer:

• A rescheduled hike

• A credit for a future hike

Refunds are not guaranteed and are not automatically issued.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

By using our website or booking a hike, you agree to the practices outlined in that policy.

9. Changes to These Terms

We may update these Terms occasionally to keep things current and legally sound.

If we make major changes, we’ll update the date at the top of this page.

Your continued use of the Service means you accept the updated Terms.

10. Governing Law

These Terms are governed by the laws of the United States and the state in which Mile High Hikes operates.

Any disputes that cannot be resolved informally will be handled in the appropriate courts within that jurisdiction.

11. Contact Us

Questions? Concerns? Trail snack recommendations?

We're real humans and happy to help — just reach out through the contact form on our website.