Privacy policy.

Effective Date: May 4, 2025

We care about your privacy — no fine print trickery here. This policy outlines what information we collect, how we use it, and how we keep it safe. By using our website and booking our guided hikes, you're agreeing to the terms below.

1. Information We Collect

We collect the bare minimum we need to keep things running smoothly:

Information you give us directly:

  • Name

  • Email address

  • Phone number (if you choose to provide it)

  • Payment details (securely handled through a third-party payment processor — we never see or store your full credit card number)

  • Any messages or notes you send through our contact form or booking system

Information we collect automatically:

  • IP address

  • Browser type and version

  • Pages you visit on our site

  • Time and date of your visit

  • Device type

  • General location info (based on your IP)

This helps us see which parts of the site are working and where we can improve — nothing creepy, just the usual web stuff.

2. How We Use Your Information

We use the info you provide to:

  • Confirm your hike and send reminders

  • Respond to your messages

  • Contact you about any changes to your hike (like weather delays or meeting spots)

  • Improve our website and services

  • Send occasional updates or promotions if you’ve opted in (no spam, promise)

We don’t sell, rent, or trade your personal information. Ever.

3. Sharing Your Information

We only share your data with:

  • Our payment processor (to securely handle your transaction)

  • Our booking platform (to schedule your hike)

  • Legal authorities if required by law (we’ve never had to, and hope we never do)

We never sell your info to marketers, and we don’t allow third-party advertising on our site.

4. Data Storage & Security

We store your information on secure servers with industry-standard encryption. While no online system is 100% hack-proof, we take your privacy seriously and use best practices to protect your data.

You can ask us to delete your information at any time — just shoot us a message.

5. Cookies (the browser kind)

Our website uses cookies to:

  • Remember your preferences

  • See which pages get the most love

  • Help us understand how visitors move through the site

You can disable cookies in your browser settings, but it might affect how some parts of the site work.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Ask us to correct or delete your data

  • Withdraw consent for communications

  • File a complaint with your local data protection authority (if you're in the EU/UK)

We’re happy to help with any of the above — just reach out.

7. Third-Party Links

We may link to other websites we think are cool or helpful. We're not responsible for their privacy practices, so give their policies a peek too if you’re curious.

8. Changes to This Policy

We might update this policy occasionally to keep up with best practices or new laws. If we make major changes, we’ll let you know on the site. The latest version will always be right here.

10. GDPR & CCPA Compliance

We got you covered, Europe and California! Here’s what you need to know if you're accessing our site from the EU/EEA or California:

For EU/EEA Visitors (GDPR)

If you're in the European Union, you have the right to:

  • Access the personal data we have about you

  • Request correction or deletion of your data

  • Object to or restrict how we process your info

  • Withdraw consent at any time

  • File a complaint with your local data authority

We process your data based on:

  • Your consent (like when you fill out our contact form)

  • A legitimate interest (like making sure the site functions well)

  • Legal obligations (when necessary)

To exercise any of your rights, just email us at [Your Email].

For California Residents (CCPA)

If you live in California, you have the right to:

  • Know what personal data we collect and how we use it

  • Request a copy of the personal info we hold about you

  • Ask us to delete your personal data

  • Opt out of any sale of your personal data (don’t worry — we don’t sell it)

To make a data request, contact us via our form. We’ll respond within 45 days, as required by law.

10. Contact Us

Questions? Concerns? Funny memes?

We're real people and happy to help, just reach out.